Effective Date: 03.12.2025
1. Introduction
Welcome to Numberify. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how Numberify ("we," "us," or "our") collects, uses, shares, and protects the information of users ("you," "your") when you access or use our services, including but not limited to our website, mobile applications, and telecommunications services.

By using our services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect
We collect various types of information to provide and improve our services, including:

2.1 Personal Information
Account Information: When you create an account, we collect personal information such as your name, email address, phone number, billing information (including credit card numbers), and other identifiers.
Verification Data: For security purposes, we may collect verification information, including government-issued identification, to authenticate your identity.
2.2 Usage Data
Service Usage: We collect information about your interactions with our services, including the features you use, the pages you visit, and the actions you take. This data helps us understand how our services are used and how we can improve them.
Device Information: We collect data about the devices you use to access our services, such as hardware model, operating system version, unique device identifiers, and network information.
2.3 Communication Data
Correspondence: We collect information from your communications with us, such as emails, chat logs, and customer support inquiries. This helps us respond to your requests and improve our services.
Call and Message Data: When you use our telecommunications services, we collect information related to your calls and messages, including phone numbers, call duration, message content, and metadata.
2.4 Location Data
Geolocation: We may collect location data from your device, such as GPS signals, IP address, and other location-based information, to provide location-specific services.
2.5 Cookies and Tracking Technologies
Cookies: We use cookies and similar tracking technologies to collect information about your browsing activities on our website, such as pages visited, links clicked, and other interactions. This data is used to personalize your experience and improve our services.
Web Beacons: We may use web beacons (also known as pixel tags) in our emails to track whether you open them and click on links, helping us measure the effectiveness of our communications.
3. How We Use Your Information
We use the information we collect for various purposes, including:

3.1 Providing Services
Account Management: To create and manage your account, authenticate you, and provide customer support.
Service Delivery: To process your transactions, manage your telecommunications services, and provide you with the services you have requested.
Customization: To personalize your experience, including tailoring content, recommendations, and advertisements based on your preferences and usage patterns.
3.2 Communication
Service Notifications: To send you important updates, such as changes to our services, terms and conditions, or privacy policy.
Promotional Communications: To send you marketing communications about our products, services, and promotions, unless you have opted out of receiving such messages.
3.3 Analytics and Improvements
Service Optimization: To analyze usage patterns and trends to improve our services, develop new features, and enhance user experience.
Research and Development: To conduct research and analysis, including surveys and feedback, to innovate and improve our offerings.
3.4 Security and Fraud Prevention
Account Protection: To protect the security of your account and personal information, including detecting and preventing fraudulent activities and unauthorized access.
Legal Compliance: To comply with legal obligations, such as responding to legal requests, enforcing our terms, and protecting our rights and property.
4. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information with:

4.1 Service Providers
Third-Party Partners: We share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, cloud storage providers, analytics services, and customer support. These providers are contractually obligated to protect your information and use it solely for the purposes specified by Numberify.
4.2 Legal and Regulatory Disclosures
Compliance with Law: We may disclose your information to government authorities, law enforcement agencies, or other third parties if required by law, court order, or to protect our legal rights.
Protection of Rights: We may disclose your information to protect the rights, property, or safety of Numberify, our users, or others, including preventing fraud and enforcing our agreements.
4.3 Business Transfers
Corporate Transactions: In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any change in ownership or control of your personal information.
4.4 Aggregate and De-Identified Data
Statistical Use: We may share aggregated or de-identified data with third parties for research, marketing, or other business purposes. This data does not identify you personally and cannot be used to trace back to you.
5. Your Choices and Rights
You have certain rights regarding your personal information, including:

5.1 Access and Correction
Review Your Information: You can access and update your personal information at any time by logging into your account or contacting our customer support.
Correct Inaccuracies: You have the right to request corrections to any inaccurate or incomplete personal information we hold about you.
5.2 Data Portability
Data Requests: You may request a copy of your personal information in a structured, commonly used, and machine-readable format. We will provide this data to you or a third party upon your request, where technically feasible.
5.3 Deletion and Erasure
Right to Be Forgotten: You may request that we delete your personal information, subject to certain exceptions, such as fulfilling legal obligations, maintaining security, or resolving disputes. Once deleted, your information cannot be recovered.
5.4 Opt-Out of Marketing Communications
Unsubscribe: You can opt-out of receiving promotional emails or SMS messages from us by following the unsubscribe instructions included in each communication or by adjusting your account preferences.
6. Data Security
We are committed to protecting your personal information. We employ a range of security measures to safeguard your data, including:

6.1 Encryption
Data Encryption: We use encryption protocols, such as SSL/TLS, to protect your data during transmission. Stored data is also encrypted to prevent unauthorized access.
6.2 Access Controls
Restricted Access: Access to your personal information is limited to authorized personnel who need it to perform their job functions. We use role-based access controls and regularly review access permissions.
6.3 Security Monitoring
Threat Detection: We monitor our systems for security vulnerabilities and employ intrusion detection systems to identify and respond to potential threats.
6.4 Data Breach Response
Incident Management: In the event of a data breach, we will promptly notify affected users and take appropriate steps to mitigate the impact, in accordance with applicable laws and regulations.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

7.1 Service Provision
Retention Period: We retain your data for as long as you have an active account with us or as necessary to provide you with our services.
7.2 Legal Compliance
Regulatory Obligations: We may retain your information for a longer period to comply with legal, tax, or regulatory requirements, resolve disputes, or enforce our agreements.
7.3 Data Deletion
Secure Disposal: When your information is no longer needed, we will securely delete or anonymize it to ensure it cannot be reconstructed or identified.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without parental consent, we will take immediate steps to delete that information from our systems.

9. International Data Transfers
If you are accessing our services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located. These countries may have data protection laws that differ from those in your country of residence. By using our services, you consent to the transfer of your information to these countries. We will take appropriate measures to ensure your data is treated securely and in accordance with this Privacy Policy.

10. Third-Party Links and Services
Our services may contain links to third-party websites, applications, or services that are not owned or controlled by Numberify. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services before providing them with your personal information.