Acceptable Use Policy

Effective Date: [5/31/2025]
This Acceptable Use Policy (“AUP”) outlines the rules and standards for using services provided by Numberify Inc. (“Numberify,” “we,” “us,” “our”). All users of our services (“you,” “your”) must comply with this AUP. By accessing or using our services, you agree to these terms. Violations may result in service suspension, termination, or legal action.

1. Purpose
This AUP is intended to promote the responsible and lawful use of Numberify’s services, including voice, SMS messaging, and the Mobyx softphone application. It ensures the security, integrity, and reliability of our platform and protects all users from abuse and misconduct.

2. Prohibited Activities
You may not use Numberify services to engage in any activity that is unlawful, harmful, or disruptive. Prohibited uses include, but are not limited to:

Unlawful Activities: Engaging in fraud, impersonation, harassment, identity theft, or any activity that violates local, state, federal, or international laws.

Spam and Unsolicited Messaging: Sending bulk, unsolicited, or unauthorized communications, including phishing or commercial messages without prior consent.

A2P (Application-to-Person) Messaging: Numberify does not support A2P traffic. You may not use our services for automated, bulk, or programmatic messaging. Our messaging services are strictly intended for P2P (Person-to-Person) communication between known users.

Abuse and Harassment: Using the service to send threatening, abusive, obscene, or otherwise offensive content.

Intellectual Property Violations: Transmitting or distributing content that infringes the intellectual property or privacy rights of others.

Deceptive Practices: Engaging in misleading or fraudulent conduct.

Unauthorized Access: Attempting to access, disrupt, or tamper with any systems or networks without authorization.

Network Abuse: Engaging in activities that degrade the performance or security of our network, such as denial-of-service (DoS) attacks, excessive traffic generation, or resource misuse.

3. Voice and SMS Messaging Use
P2P Only: SMS and calling services are designed solely for interpersonal (P2P) communications between individuals. Mass or automated transmissions, marketing campaigns, and auto-dialers are not permitted unless specifically authorized in writing by Numberify.

Fair Use of Voice: Voice usage via the Mobyx app must remain within reasonable bounds. Any usage pattern indicative of abuse, fraud, or an attempt to circumvent typical telecom costs may result in restrictions or termination.

Content Guidelines: You must not use messaging or voice services to transmit content that:

Promotes illegal conduct or violates applicable laws

Contains explicit, offensive, or harmful material

Infringes upon third-party intellectual property or rights

4. Account Security
You are responsible for securing your Numberify account and devices. This includes:

Keeping your login credentials confidential and protected

Using updated software and maintaining adequate device security

Notifying us immediately in case of unauthorized account access

We are not liable for any loss or damage resulting from your failure to maintain security.

5. Monitoring and Enforcement
We reserve the right to monitor usage for compliance with this AUP. If a violation is detected or suspected, we may:

Suspend or terminate your account without prior notice

Block or restrict specific communications

Report unlawful activity to appropriate authorities

6. Reporting Violations
To report violations of this AUP, please contact [email protected]. User reports help us maintain a secure and compliant service environment.

7. Legal Compliance
You are responsible for ensuring your use of our services complies with all applicable laws and third-party rights, including privacy, data protection, and intellectual property laws.

8. Service Modifications
Numberify reserves the right to modify, suspend, or terminate any aspect of our services at any time without notice. We may also impose usage limits or access restrictions to maintain service integrity or enforce compliance with this AUP.

9. Liability for Misuse
You are liable for any damages, legal fees, or costs incurred by Numberify as a result of your violation of this AUP. You are also responsible for claims made by third parties arising from your misuse of our services.

10. Amendments
We may amend this AUP at any time. Updated versions will be posted on our website. Continued use of the services after changes are posted constitutes acceptance of the revised policy.